What do you mean by NATURAL NAILS?

We do not add extensions to the natural nail. We only use products that can be gently soaked off. No electronic files are used in our salon. We do not do Acrylic, Gel X, Hard Gel or SNS. Clean air is a high priority to us for our health.

No Plastic Dust Allowed.

What Products Do You Use?

COLOR CHART

All our polishes are “7 Free” at a minimum, formulated without toluene, camphor, formaldehyde, phthalates (DBP), formaldehyde resin, xylene, or methyl ethyl ketone (MEK).

Toluene: An organic solvent with the ability to dissolve paint, rubber, ink, adhesive and lacquers, among other products. It is frequently employed as an octane booster for internal combustion systems.

Camphor: Another chemical used in the embalming process, it also has applications as a plasticizer for nitrocellulose and in fireworks. It is highly flammable and toxic even in small doses.

Formaldehyde: Commonly used in nail hardeners and nail polish despite being classified as a known carcinogen by the U.S. National Toxicology Program. It is also used as a tissue fixative and an embalming agent.

Dibutyl phthalate (DBT): A plasticizer and common additive to adhesives. It is suspected that DBT may disrupt the endocrine system and has been restricted from use in cosmetics by the European Union.

Formaldehyde resin: A synthetic polymer used in circuit boards and molded products such as pool balls and coatings and adhesives.

Xylene: a colorless, flammable liquid with a sweet odor. Exposure to xylene can irritate the eyes, nose, skin, and throat.

Methyl ethyl ketone: an organic solvent commonly used in adhesives and paints. Overexposure to methyl ethyl ketone can irritate the central nervous system, eyes, and respiratory system. When in direct contact with skin, methyl ethyl ketone can lead to dryness and cracking of the skin.

What do you mean by BESPOKE CREAMS?

Most all of our skincare products are lovingly made by hand using all natural ingredients in small batches inhouse by the owner. Our oils are crafted to help moisturize the skin, while our exfoliating salt & sugar scrubs combine the right ingredients to help gently buff away dead skin cells for a smoother appearance. Enjoy the calming aroma of our herbal bath salts that also help to cleans and relax your body. And lastly, nourish your skin with our body butters packed full of natural ingredients that leave your skin feeling silky soft and smooth.

What do you mean by SUSTAINABLE SALON?

A sustainable salon is a salon that promotes eco-friendly choices every step of the way. It starts with, but is not limited to, improving waste management, reducing water and energy usage, and lowering the salon’s overall carbon footprint. The beauty industry alone sends 877 pounds of waste to landfills every minute. We have partnered with Green Circle to repurpose these materials and through this partnership we are able to recycle up to 95% of waste within our salon. Since 2009, Green Circle has managed to keep 7,027,160 lbs. of beauty waste out of landfills and waterways—and that number continues to grow. An environmental stewardship fee is applied to each service to support our program.

What is your CANCELATION POLICY?

A credit card is required to book all appointments, and the card used to book the appointment will be charged in the event of a late cancellation or no-show.

If you cancel/reschedule less than 24 hours prior to your scheduled appointments you will be charged for 50% of total services booked. LESS THAN 2HOURS/ NO CALL/NO SHOWS WILL BE CHARGED FOR FULL SERVICE.

These policies are in place to protect our staff, and by making your appointment you are agreeing to the cancellation policy. Thank you for your understanding and support.

What is the best way to cancel my appointment?

If you booked with our booking site Vagaro, you can log into your account and cancel appointments there. If it’s inside the 24 hour window you’ll need to reach out to the salon directly.  If you would prefer to not go through the booking site you can text us at 404-817-1909. Please do not email us for scheduling needs.

LATE ARRIVAL POLICY?

Give us a call! We will always try our best to accommodate you if you are running late.  However, if you are 15 minutes or more late, your appointment may be forfeited so the client after you does not lose their time slot.  

REMOVAL POLICY?

If you require removal of gel polish prior to your manicure or pedicure, please book that as an add-on service. The removal process can take up to 30 minutes, and is not included in any of our services. Failure to book gel removal may lead to shortened or rescheduled services.

Any client arriving to their appointment with SNS, dip powder, or acrylics on their nails will be unable to receive their service and will be charged 50% of the originally booked service.

REPAIR POLICY?

Complimentary repairs on gel polish up to 72 hours after service. Please text photos of repair needed to 404-817-1909 within 72 hours of service time. Breakages are excluded. Any repairs beyond 72 hours may incur a fee. Non-gel polish is not guaranteed. Refunds are not offered in lieu of repairs.

We recommend you bring your own pair of flip flops as these are the only way to guarantee your polish will not smudge. Polish can take several hours, even up to 24 hours, to cure. We also have REUSABLE flip flops available for purchase. Or consider booking gel polish if you need to put on footwear after your service.

CHILDREN POLICY 

In an effort to provide a relaxing experience for all our guests we are unable to accommodate children in the salon under the age of 13.